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Teledoc

Speak directly with experienced, qualified,
US board-certified physicians in minutes,
24/7, by phone, video or mobile app.

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average call-back

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calls resolved

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customer satisfaction

How It Works

Getting the care you need is easy! It's like a regular office visit, only better, faster and more convenient.

Complete your medical history

You are required to complete your medical history online, by phone, or by faxing a paper form prior to requesting a consultation.

Request a phone or video consultation

Simply log on to your account or call Teladoc, 24 hours a day, 7 days a week, to request a telephone or video consultation.

Speak with a doctor about your issue

A board-certified physician, licensed in your state reviews your medical history and provides a consultation over the phone or through video, just like an in-person visit.

Receive treatment for your issue

The physician recommends the right treatment for your medical issue. If a prescription is necessary, it is sent electronically to your pharmacy of choice.

Provide feedback on your experience

We send a follow up email to ensure you received the care you needed and see if you have any feedback on your experience.

Highest standards = highest quality of care.

Teladoc provides you with phone, video and mobile app access to licensed US physicians, 24 hours a day, 7 days a week. Need medical advice at 2 a.m. or a prescription while traveling? Teladoc delivers the finest physician care - anytime, anywhere, for anyone.

Why use Teledoc?

Imagine a world without waiting rooms with effective resolutions to a wide range of conditions.

Convenience:

  • You’re on vacation, a business trip, or away from home
  • Your primary care physician is not available
  • You can’t afford a trip to the doctor’s office
  • You’d like a medical issue explained
  • You’re thinking of going to urgent care or the ER for a non-emergency issue
  • You have a health-related question
  • You’d like your lab results analyzed
  • And more!

Common Conditions:

  • Sinus problems
  • Urinary tract infection
  • Pink eye
  • Bronchitis
  • Upper respiratory infection
  • Nasal congestion
  • Allergies
  • Flu
  • Cough
  • Ear Infection

Prescriptions:

  • We follow all best practices in prescription management
  • Our doctors follow CDC guidelines for prescribing medicine
  • We do not prescribe controlled substances, psychiatric or lifestyle drugs
  • We have a 98% generic prescribing rate, saving you money
  • We maximize member convenience through e-prescribing